Do you have an HP all-in-one printer, and now you cannot get the HP Director working?
When you click on the HP Director, nothing happens…yes, this has happened to many people, when they upgrade to Internet Explorer version 7. There are several ways to correct this issue.
One is run an update utility, found here:
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c00802504&cc=us&dlc=en&lc=en&jumpid=hpr_R1002_USEN
If you do not have an HP Software Update option as described in the above article you can conduct a manual search for the update. Go to www.hp.com. Go to "Support & Drivers" then select "download drivers and software" and enter your scanner's name and model number. Then click on the >> button.
You will be prompted to confirm your scanner's name and model number, then you will need to select your operating system. The download you need to make your HP scanner software work with HP will be listed in the "Update" section as a critical update. If there is no download available for your particular scanner you can follow the instructions in the HP link above or try the advice directly below.
Run the HP Director (don't click anything yet so your HP Director's window is still in focus).
Press "alt+space" then choose minimize. You might need to click twice until it minimize.
Once it minimize to the bar, right click on it then click restore.
The HP Director will run in a big window. It will run normally but you always have to do those steps to run the Director.
None of the above worked for me, so I had to uninstall IE7. To do this, you must run the spuninst.exe program. Click your start button, then to to RUN, then type
%windir%\ie7\spuninst\spuninst.exe in the run box, and IE 7 will uninstall, replacing it with IE6, and your HP Director Software will work again!
This is yet another reason to use the number one browser, Firefox! See past computer tips on how to install Firefox.
